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LO-190 — Ship/Deliver Orders - OTC (IP)
Architecture Document (TOGAF BDAT)
Order To Cash (IP) (OTC-IP) Tower
IAO Program · R1 – R5
IAO Architecture Pipeline — Intel Confidential
1. Executive Summary
This Architecture Document defines the Business, Data, Application, and Technology (BDAT) architecture for LO-190 Ship/Deliver Orders - OTC (IP) within the IAO program. It includes 17 BPMN process diagram(s) in Section 3.
Dimension
Value
Tower Order To Cash (IP) (OTC-IP)
Process Group LO Logistics Management Outbound - OTC (IP)
Capability LO-190 - Ship/Deliver Orders - OTC (IP)
Release R1 – R5
Total Systems 0
System Status 0 Deployed, 0 Developing, 0 EOL, 0 Pending IAPM
RICEFW Objects 6 Conversions, 3 Enhancements, 1 Workflows
All system nodes in architecture diagrams are IAPM-linked — click any node to open its IAPM page. Diagrams require securityLevel: 'loose' for click events.
2. Business Context & Objectives
2.1 Classification
Level
Value
L0 Tower Order To Cash (IP)
L1 Process LO Logistics Management Outbound - OTC (IP)
L2 Capability LO-190 - Ship/Deliver Orders - OTC (IP)
2.2 Business Drivers
#
Driver
Description
Strategic Alignment
Priority
1
IP Order Management Transformation
Transform Intel Products order management onto S/4 HANA with integrated pricing and ATP
IDM 2.0 Products Revenue
High
2
Customer Experience Improvement
Reduce order processing time and improve order visibility for IP customers
Customer Centricity
High
3
Returns & Rebate Automation
Automate returns processing, rebate management, and chargeback handling
Revenue Assurance
Medium
4
LO-190 Process Migration
Migrate Ship/Deliver Orders - OTC (IP) business processes and 0 integrated systems from legacy to S/4 HANA target architecture
IDM 2.0 Order Management (Intel Products)
High
2.3 Success Criteria
Metric
Target
Measure
Baseline
Owner
Order Processing Time
< 2 hours
Time from order receipt to order confirmation
6 hours (current)
Order Management Lead
Customer Credit Decision Time
< 15 minutes
Automated credit check and approval for standard orders
2 hours (manual)
Credit Manager
Returns Processing Cycle
< 3 business days
End-to-end returns receipt to credit memo issuance
7 business days (current)
Returns Manager
LO-190 Migration Completeness
100% flow chains validated
All 0 flow chains verified in target state
0% (pre-migration)
Tower Architect
2.4 Companion Documents
Document
Description
Business Architecture Included in this document (Section 3) — process flows from BPMN diagrams
This Document Full BDAT Architecture — Business + Data + Application + Technology
3. Business Architecture (TOGAF “B”)
3.1 Business Process Overview
This capability includes 17 business process(es) modeled in BPMN 2.0, covering the end-to-end workflow for LO-190 Ship/Deliver Orders - OTC (IP).
#
Step ID
Process Name
Lanes
Tasks
Gateways
1
LO-190-010_Perform_Load_Consolidation_-OTC (IP)
LO-190-010_Perform_Load_Consolidation_-OTC (IP)
Warehouse Operator
3
0
2
LO-190-020_Receive_Truck,Rail_Car,_Barge,_etc. -OTC (IP)
LO-190-020_Receive_Truck,Rail_Car,_Barge,_etc. -OTC (IP)
Warehouse Operator
1
0
3
LO-190-030_Load_Vehicle_-OTC (IP)
LO-190-030_Load_Vehicle_-OTC (IP)
Warehouse Operator
2
0
4
LO-190-040_Check_and_Weigh_Shipment_-OTC (IP)
LO-190-040_Check_and_Weigh_Shipment_-OTC (IP)
Warehouse Operator
2
0
5
LO-190-060_Validate_and_Record_Shipping_Information_-OTC (IP)
LO-190-060_Validate_and_Record_Shipping_Information_-OTC (IP)
Warehouse Operator
11
4
6
LO-190-070_Monitor_Carrier_Performance_on_Site_-OTC (IP)
LO-190-070_Monitor_Carrier_Performance_on_Site_-OTC (IP)
Load Planner
10
4
7
LO-190-080_Record_Carrier_Information_-OTC (IP)
LO-190-080_Record_Carrier_Information_-OTC (IP)
Load Planner
15
3
8
LO-190-090_Create_Proforma_Based_Delivery_Notice_-OTC (IP)
LO-190-090_Create_Proforma_Based_Delivery_Notice_-OTC (IP)
Warehouse Operator
3
2
9
LO-190-100_Ship_Order_-OTC (IP)
LO-190-100_Ship_Order_-OTC (IP)
Load Planner, Warehouse Operator
21
8
10
LO-190-110_Update_Inventory_Status_-OTC (IP)
LO-190-110_Update_Inventory_Status_-OTC (IP)
Warehouse Operator
3
0
11
LO-190-120_Send_Advanced_Shipping_Notice_-OTC (IP)
LO-190-120_Send_Advanced_Shipping_Notice_-OTC (IP)
Load Planner, Warehouse Operator
7
4
12
LO-190-130_Send_Interplant_Shipping_Register_-OTC (IP)
LO-190-130_Send_Interplant_Shipping_Register_-OTC (IP)
Warehouse Operator
3
0
13
LO-190-150_Deliver_Product_-OTC (IP)
LO-190-150_Deliver_Product_-OTC (IP)
Customer Business Analyst
4
4
14
LO-190-160_Resolve_Shipping_Issues_-OTC (IP)
LO-190-160_Resolve_Shipping_Issues_-OTC (IP)
Warehouse Operator
1
0
15
LO-190-170_Receive_Customer_Acknowledgment_of_Shipment_Receipt_and_Discrepancies_-OTC (IP)
LO-190-170_Receive_Customer_Acknowledgment_of_Shipment_Receipt_and_Discrepancies_-OTC (IP)
Warehouse Operator
1
0
16
LO-190-190_Audit_Shipment_Transportation_Charges_-OTC (IP)
LO-190-190_Audit_Shipment_Transportation_Charges_-OTC (IP)
Boundary Apps and other source data, Freight Payment Analyst
10
1
17
LO-190-200_Monitor_Shipment_Status_-OTC (IP)
LO-190-200_Monitor_Shipment_Status_-OTC (IP)
Transportation Planner
13
12
3.2 Business Process Diagrams
Swim Lanes : Warehouse Operator | Tasks : 3 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
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flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Manage Truck In/Out"]
n2["fa:fa-user Perform Load Consolidation"]
n3["fa:fa-user Handover Physical Shipment Per Carrier"]
n4["Receive Truck, Rail Car, Barge, etc. - OTC (IP)"]
n5["Pack Order Items - OTC (IP)"]
end
n5 --> n1
n1 --> n2
n2 --> n3
n3 --> n4
class n1 userTask
class n2 userTask
class n3 userTask
class n4 startEvt
class n5 startEvt
BUSINESS ARCHITECTURE — 3.2.2 LO-190-020_Receive_Truck,Rail_Car,_Barge,_etc. -OTC (IP) — LO-190-020_Receive_Truck,Rail_Car,_Barge,_etc. -OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Manage Carrier Information"]
n2["Load Vehicle - OTC (IP)"]
n3["Perform Load Consolidation - OTC (IP)"]
end
n3 --> n1
n1 --> n2
class n1 userTask
class n2 startEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.3 LO-190-030_Load_Vehicle_-OTC (IP) — LO-190-030_Load_Vehicle_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 2 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["Wrap Shipment"]
n2["Load Shipment in Truck"]
n3["Check and Weigh Shipment - OTC (IP)"]
n4["Receive Truck, Rail Car, Barge, etc. - OTC (IP)"]
end
n4 --> n1
n1 --> n2
n2 --> n3
class n3 startEvt
class n4 startEvt
BUSINESS ARCHITECTURE — 3.2.4 LO-190-040_Check_and_Weigh_Shipment_-OTC (IP) — LO-190-040_Check_and_Weigh_Shipment_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 2 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Check and Weigh Shipment"]
n2["fa:fa-user Perform 3PV"]
n3["Load Vehicle - OTC (IP)"]
n4["Perform Load Consolidation - OTC (IP)"]
end
n1 --> n2
n4 --> n1
n2 --> n3
class n1 userTask
class n2 userTask
class n3 startEvt
class n4 startEvt
Swim Lanes : Warehouse Operator | Tasks : 11 | Gateways : 4
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Generate Logistics Report"]
n2["fa:fa-user Analyze GCLO LCSR Analysis Dashboard"]
n3["fa:fa-user Deliver Finished Goods Report Query"]
n4["fa:fa-user Create SAP Route Code Report"]
n5["fa:fa-user Visualize ELO EMEA FG Supply Chain"]
n6["fa:fa-user View Security High Value Routes"]
n7["fa:fa-user View Delinquency Report (BB/CW)"]
n8["fa:fa-user Monitor Order Quality Report: FG Key Customers Issue Tracker"]
n9["fa:fa-user Monitor Carrier Performance Onsite - Performance Issue Logged in ILM"]
n10["fa:fa-user Manage Order Fulfillment Quality - ILM"]
n11["fa:fa-user View GLO Freight Loss Database (FLDB) Dashboard"]
n12(["fa:fa-play Receive Request to Generate Reports"])
n13(["fa:fa-stop Report Generated"])
n14{{"fa:fa-code-branch Method?"}}
n15{{"fa:fa-arrows-alt inclusiveGateway"}}
n16{{"fa:fa-arrows-alt inclusiveGateway"}}
n17{{"fa:fa-arrows-alt inclusiveGateway"}}
end
n12 --> n1
n1 --> n14
n15 --> n2
n15 --> n3
n15 --> n4
n15 --> n5
n15 --> n8
n15 --> n7
n15 --> n6
n16 --> n11
n16 --> n10
n16 --> n9
n5 --> n17
n4 --> n17
n3 --> n17
n2 --> n17
n8 --> n17
n7 --> n17
n6 --> n17
n11 --> n17
n10 --> n17
n9 --> n17
n17 --> n13
n14 -->|"ECA"| n15
n14 -->|"Boundary App"| n16
class n1 userTask
class n2 userTask
class n3 userTask
class n4 userTask
class n5 userTask
class n6 userTask
class n7 userTask
class n8 userTask
class n9 userTask
class n10 userTask
class n11 userTask
class n12 startEvt
class n13 endEvt
class n14 gateway
class n15 gateway
class n16 gateway
class n17 gateway
Swim Lanes : Load Planner | Tasks : 10 | Gateways : 4
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Load Planner"]
n1["fa:fa-user Generate Reports in SAP Transportation Management"]
n2["fa:fa-user Use Personalised Object Worklist (POWL)"]
n3["fa:fa-user Use Fiori Apps"]
n4["fa:fa-user Generate Reports Using Query"]
n5["fa:fa-user Generate Report Using Analytics Apps"]
n6["fa:fa-user Generate Report for Freight Order Execution Monitoring"]
n7["fa:fa-user Generate Report for Freight Order Quantity Analysis (ALP)"]
n8["fa:fa-user Use Transportation Cockpit"]
n9["fa:fa-user Generate Reports Using Export to Excel Option"]
n10["fa:fa-user Generate Report Using ECA"]
n11(["fa:fa-stop Report Generated"])
n12["Coordinate Transportation OTC (IP)"]
n13{{"fa:fa-code-branch Type of Report?"}}
n14{{"fa:fa-code-branch exclusiveGateway"}}
n15{{"fa:fa-code-branch Methods?"}}
n16{{"fa:fa-code-branch exclusiveGateway"}}
end
n2 --> n4
n3 --> n5
n5 --> n13
n6 --> n14
n7 --> n14
n1 --> n15
n14 --> n16
n16 --> n11
n4 --> n16
n8 --> n9
n9 --> n16
n15 -->|"POWL"| n2
n15 -->|"Transportation Cockpit"| n8
n13 -->|"Execution"| n6
n10 --> n16
n15 -->|"Fiori Apps"| n3
n15 -->|"ECA"| n10
n12 --> n1
n13 -->|"Quantity"| n7
class n1 userTask
class n2 userTask
class n3 userTask
class n4 userTask
class n5 userTask
class n6 userTask
class n7 userTask
class n8 userTask
class n9 userTask
class n10 userTask
class n11 endEvt
class n12 startEvt
class n13 gateway
class n14 gateway
class n15 gateway
class n16 gateway
Swim Lanes : Load Planner | Tasks : 15 | Gateways : 3
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Load Planner"]
n1[["fa:fa-cog Trigger NCRM"]]
n2[["fa:fa-cog Generate Carrier List and Send RFQ"]]
n3[["fa:fa-cog Convert RFQs into Email and Send to Carrier(Included Hyperlink to BN4L 0"]]
n4[["fa:fa-cog Receive Carrier Response"]]
n5[["fa:fa-cog Verify Responses in LOM and Send for Approval (Best Carrier Selected)"]]
n6[["fa:fa-cog Trigger Approval Workflow"]]
n7[["fa:fa-cog Show RFQs in FO and Send Notification Mail to LOM"]]
n8[["fa:fa-cog Trigger Mail to Selected Carrier for Final Confirmation"]]
n9[["fa:fa-cog Receive Confirmation from Carrier"]]
n10[["fa:fa-cog Update Carrier on FO"]]
n11[["fa:fa-cog Select Other Response/Trigger Tendering Again"]]
n12[["fa:fa-cog Trigger Multibid"]]
n13[["fa:fa-cog Trigger Spot Bid"]]
n14[["fa:fa-cog Trigger Rejection Mail to Rejected Carrier"]]
n15[["fa:fa-cog Trigger Email to LOM"]]
n16["Ship Order - OTC (IP)"]
n17["Determine Mode of Transportation/Carrier - OTC (IP)"]
n18{{"fa:fa-code-branch Approved?"}}
n19{{"fa:fa-code-branch FO Pickup date 5 Days?"}}
n20{{"fa:fa-code-branch exclusiveGateway"}}
end
n17 --> n1
n3 --> n4
n5 --> n6
n6 --> n18
n7 --> n8
n8 --> n9
n9 --> n10
n10 --> n16
n1 --> n19
n13 --> n20
n20 --> n2
n12 --> n20
n19 -->|"No"| n13
n2 --> n3
n14 --> n11
n4 --> n15
n15 --> n5
n11 --> n20
n18 -->|"Yes"| n7
n18 -->|"No"| n14
n19 -->|"Yes"| n12
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 serviceTask
class n8 serviceTask
class n9 serviceTask
class n10 serviceTask
class n11 serviceTask
class n12 serviceTask
class n13 serviceTask
class n14 serviceTask
class n15 serviceTask
class n16 startEvt
class n17 startEvt
class n18 gateway
class n19 gateway
class n20 gateway
Swim Lanes : Warehouse Operator | Tasks : 3 | Gateways : 2
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Print EIAJ Form"]
n2["fa:fa-user Extract Delivery Information"]
n3["Perform EIAJ Label Verification and Transfer to Handheld Device"]
n4["Stage Finished Goods (IP)"]
n5["Process Packing and Regulatory Export Reports - OTC (IP)"]
n6{{"fa:fa-code-branch Ship to Japan OEMs (Fujitsu, NEC and Panasonic)?"}}
n7{{"fa:fa-code-branch exclusiveGateway"}}
end
n1 --> n7
n6 -->|"Yes"| n2
n6 -->|"No"| n7
n5 --> n6
n3 --> n1
n2 --> n3
n7 --> n4
class n1 userTask
class n2 userTask
class n4 startEvt
class n5 startEvt
class n6 gateway
class n7 gateway
BUSINESS ARCHITECTURE — 3.2.9 LO-190-100_Ship_Order_-OTC (IP) — LO-190-100_Ship_Order_-OTC (IP)
Swim Lanes : Load Planner · Warehouse Operator | Tasks : 21 | Gateways : 8
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
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flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Load Planner"]
n1[["fa:fa-cog Change Execution Status of FO to 'In Execution'"]]
n2[["fa:fa-cog Update FU with HAWB Number"]]
n3[["fa:fa-cog Unblock the Freight Unit"]]
n4[["fa:fa-cog Unblock the Freight Unit"]]
n5[["fa:fa-cog Update the HAWB Number in Freight Order"]]
n6[["fa:fa-cog Use Same FO / Create New FO (As Required)"]]
n7[["fa:fa-cog Reconcile Freight Order With FU having Same HAWB Number"]]
n8[["fa:fa-cog Fix Freight Order"]]
n9[["fa:fa-cog Trigger Batch Job to ZXCI"]]
n10[["fa:fa-cog Trigger ZCUS(MY,VN)"]]
n11[["fa:fa-cog Trigger Batch Job to ZSIS"]]
n12[["fa:fa-cog Trigger ZPRC"]]
n13[["fa:fa-cog Trigger ZPRE"]]
n14[["fa:fa-cog Add Planning Block in Freight Units"]]
n15[["fa:fa-cog De-link all the FUs from the Freight Order Except for One Freight Unit"]]
n22["Deliver Product - OTC (IP)"]
n23["Determine Mode of Transportation/Carrier - OTC (IP)"]
n24{{"fa:fa-code-branch exclusiveGateway"}}
n25{{"fa:fa-code-branch exclusiveGateway"}}
n26{{"fa:fa-code-branch exclusiveGateway"}}
n27{{"fa:fa-code-branch Country?"}}
n28{{"fa:fa-code-branch Country?"}}
n29{{"fa:fa-code-branch exclusiveGateway"}}
end
subgraph lane_1["Warehouse Operator"]
n16[["fa:fa-cog Send 3B12 Request Information to 3rd Party Logistics Warehouse"]]
n17[["fa:fa-cog Receive 3B12 Message"]]
n18[["fa:fa-cog Post Goods Issue"]]
n19[["fa:fa-cog Trigger 3B13(Pick-Pack)"]]
n20[["fa:fa-cog Update Carrier and Freight Order Number in Delivery"]]
n21[["fa:fa-cog Update Delivery with HAWB Number"]]
n30{{"fa:fa-arrows-alt parallelGateway"}}
n31{{"fa:fa-arrows-alt parallelGateway"}}
end
n23 --> n20
n15 --> n14
n4 --> n6
n7 --> n8
n3 --> n5
n20 --> n16
n24 -->|"No"| n4
n5 --> n25
n6 --> n25
n25 --> n7
n10 --> n26
n26 --> n1
n17 --> n19
n1 --> n12
n12 --> n13
n13 --> n22
n8 --> n27
n14 --> n29
n16 --> n30
n30 --> n15
n30 --> n17
n11 --> n28
n9 --> n26
n27 -->|"NL"| n9
n31 --> n18
n31 --> n21
n19 --> n31
n29 --> n2
n21 --> n29
n2 -->|"FU linked to freight order?"| n24
n27 -->|"Other Sites"| n26
n28 -->|"VN,MY"| n10
n18 --> n26
n28 -->|"CD"| n26
n24 -->|"Yes"| n3
n27 -->|"VN,MY & CD"| n11
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 serviceTask
class n8 serviceTask
class n9 serviceTask
class n10 serviceTask
class n11 serviceTask
class n12 serviceTask
class n13 serviceTask
class n14 serviceTask
class n15 serviceTask
class n16 serviceTask
class n17 serviceTask
class n18 serviceTask
class n19 serviceTask
class n20 serviceTask
class n21 serviceTask
class n22 startEvt
class n23 startEvt
class n24 gateway
class n25 gateway
class n26 gateway
class n27 gateway
class n28 gateway
class n29 gateway
class n30 gateway
class n31 gateway
BUSINESS ARCHITECTURE — 3.2.10 LO-190-110_Update_Inventory_Status_-OTC (IP) — LO-190-110_Update_Inventory_Status_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 3 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1[["fa:fa-cog Send 3B2 PGI Signal"]]
n2[["fa:fa-cog Update PGI in Outbound Delivery"]]
n3[["fa:fa-cog Update Inventory Status"]]
n4["Update/Reset Cummulative Shipped for Customers - OTC (IP)"]
n5["Process Goods Issue for Stock Material - OTC (IP)"]
end
n1 --> n2
n2 --> n3
n5 --> n1
n3 --> n4
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 startEvt
class n5 startEvt
BUSINESS ARCHITECTURE — 3.2.11 LO-190-120_Send_Advanced_Shipping_Notice_-OTC (IP) — LO-190-120_Send_Advanced_Shipping_Notice_-OTC (IP)
Swim Lanes : Load Planner · Warehouse Operator | Tasks : 7 | Gateways : 4
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart LR
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Load Planner"]
n1[["fa:fa-cog Create Freight Order"]]
n2[["fa:fa-cog Generate Customer Pre-Alert"]]
n3[["fa:fa-cog Send Error Email to Site Customer Service and Carrier"]]
n8(["fa:fa-stop Pre-Alert Generated"])
n9(["fa:fa-stop Error E-Mail Sent"])
n11["Create Delivery Note - OTC (IP)"]
n12{{"fa:fa-code-branch ZPRC Triggered?"}}
n13{{"fa:fa-code-branch Flight Matrix File Uploaded?"}}
n14{{"fa:fa-code-branch exclusiveGateway"}}
end
subgraph lane_1["Warehouse Operator"]
n4[["fa:fa-cog Complete Pick Pack of all the Deliveries"]]
n5[["fa:fa-cog Complete PGI of all the Deliveries"]]
n6[["fa:fa-cog Update PGI in Deliveries"]]
n7[["fa:fa-cog Send Customer ASN (YDN1)"]]
n10(["fa:fa-stop Customer ASN Sent"])
n15{{"fa:fa-arrows-alt parallelGateway"}}
end
n1 --> n4
n5 --> n6
n4 --> n5
n2 --> n8
n7 --> n10
n11 --> n1
n6 --> n15
n15 --> n7
n14 --> n3
n3 --> n9
n12 -->|"No"| n14
n12 -->|"Yes"| n13
n13 -->|"No"| n14
n13 -->|"Yes"| n2
n15 --> n12
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 serviceTask
class n8 endEvt
class n9 endEvt
class n10 endEvt
class n11 startEvt
class n12 gateway
class n13 gateway
class n14 gateway
class n15 gateway
BUSINESS ARCHITECTURE — 3.2.12 LO-190-130_Send_Interplant_Shipping_Register_-OTC (IP) — LO-190-130_Send_Interplant_Shipping_Register_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 3 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1[["fa:fa-cog Trigger 3B2 from Sending Plant"]]
n2[["fa:fa-cog Trigger 4B2 Notification of Shipment Receipt"]]
n3[["fa:fa-cog Receive 3B2 and Update Delivery"]]
n4(["fa:fa-stop Interplant Shipping Register Triggered"])
n5["Process Goods Issue for Stock Material - OTC (IP)"]
end
n5 --> n1
n1 --> n3
n3 --> n2
n2 --> n4
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 endEvt
class n5 startEvt
BUSINESS ARCHITECTURE — 3.2.13 LO-190-150_Deliver_Product_-OTC (IP) — LO-190-150_Deliver_Product_-OTC (IP)
Swim Lanes : Customer Business Analyst | Tasks : 4 | Gateways : 4
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Customer Business Analyst"]
n1[["fa:fa-cog Trigger IDOC for SO Creation"]]
n2[["fa:fa-cog Trigger IDOC for SO Update"]]
n3[["fa:fa-cog Transfer Sales Order to GTT"]]
n4[["fa:fa-cog Track Sales Order in Track SO Fulfilment App"]]
n5(["fa:fa-stop No Sales Order Updated Back to S/4"])
n6(["fa:fa-stop End of Process"])
n7(["fa:fa-stop End of Process"])
n8["Create Standard Order (IP)"]
n9{{"fa:fa-code-branch Document relevant for GTT?"}}
n10{{"fa:fa-code-branch Document relevant for GTT?"}}
n11{{"fa:fa-arrows-alt parallelGateway"}}
n12{{"fa:fa-arrows-alt inclusiveGateway"}}
end
n3 --> n4
n10 -->|"Yes"| n2
n8 --> n11
n9 -->|"Yes"| n1
n12 --> n3
n4 --> n5
n2 --> n12
n1 --> n12
n9 -->|"No"| n6
n10 -->|"No"| n7
n11 -->|"Sales Order Created"| n9
n11 -->|"Sales Order Updated"| n10
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 endEvt
class n6 endEvt
class n7 endEvt
class n8 startEvt
class n9 gateway
class n10 gateway
class n11 gateway
class n12 gateway
BUSINESS ARCHITECTURE — 3.2.14 LO-190-160_Resolve_Shipping_Issues_-OTC (IP) — LO-190-160_Resolve_Shipping_Issues_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1[["fa:fa-cog Manage Quality Incident and Quality Performance"]]
n2(["fa:fa-stop Shipping Issue Resolved"])
n3["Deliver Product - OTC (IP)"]
end
n1 --> n2
n3 --> n1
class n1 serviceTask
class n2 endEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.15 LO-190-170_Receive_Customer_Acknowledgment_of_Shipment_Receipt_and_Discrepancies_-OTC (IP) — LO-190-170_Receive_Customer_Acknowledgment_of_Shipment_Receipt_and_Discrepancies_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Communicate Discrepancy / Delay in Shipment to Customer Business Analyst (CBA)"]
n2(["fa:fa-stop Communication Sent to CBA Regarding Discrepancy / Delay in Shipment"])
n3["Deliver Product - OTC (IP)"]
end
n1 --> n2
n3 --> n1
class n1 userTask
class n2 endEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.16 LO-190-190_Audit_Shipment_Transportation_Charges_-OTC (IP) — LO-190-190_Audit_Shipment_Transportation_Charges_-OTC (IP)
Swim Lanes : Boundary Apps and other source data · Freight Payment Analyst | Tasks : 10 | Gateways : 1
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart LR
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Boundary Apps and other source data"]
n7[["fa:fa-cog Submit invoice to CTSI"]]
n8[["fa:fa-cog Make Attempt to Match Order Details and Pay the Carrier"]]
n9[["fa:fa-cog Submit Invoice in S/4 against Ariba PO"]]
n10[["fa:fa-cog Run 080 Payment for CTSI"]]
n13(["fa:fa-stop Payment Successfully Completed"])
n14{{"fa:fa-arrows-alt parallelGateway"}}
end
subgraph lane_1["Freight Payment Analyst"]
n1[["fa:fa-cog Calculate Charges and Distribute Costs Successfully in Freight Order"]]
n2[["fa:fa-cog Create Freight Order"]]
n3[["fa:fa-cog Update Charges from CTSI in TM as per the Invoiced Amount"]]
n4[["fa:fa-cog Create and Post Freight settlement Document"]]
n5[["fa:fa-cog Create Purchase Order and SES in S/4"]]
n6[["fa:fa-cog Generate Cost Distribution Document"]]
n11(["fa:fa-play Initiate TM Planning"])
n12(["fa:fa-stop Cost Distribution Document Updated and Released to Accounting"])
end
n1 --> n7
n7 --> n8
n3 --> n4
n4 --> n5
n5 --> n6
n9 --> n10
n11 --> n2
n6 --> n12
n10 --> n13
n8 --> n14
n14 --> n3
n14 --> n9
n2 --> n1
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 serviceTask
class n8 serviceTask
class n9 serviceTask
class n10 serviceTask
class n11 startEvt
class n12 endEvt
class n13 endEvt
class n14 gateway
BUSINESS ARCHITECTURE — 3.2.17 LO-190-200_Monitor_Shipment_Status_-OTC (IP) — LO-190-200_Monitor_Shipment_Status_-OTC (IP)
Swim Lanes : Transportation Planner | Tasks : 13 | Gateways : 12
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Transportation Planner"]
n1[["fa:fa-cog Trigger IDOC for Outbound Delivery Update"]]
n2[["fa:fa-cog Trigger IDOC for Outbound Delivery Creation"]]
n3[["fa:fa-cog Track Shipment Document/TU in Shipment Tracking App"]]
n4[["fa:fa-cog Update Events in Track Shipments App"]]
n5[["fa:fa-cog Receive Last Event as Proof of Delivery"]]
n6[["fa:fa-cog Receive Information from GXS"]]
n7[["fa:fa-cog Update Last Event as Shipped CRF"]]
n8[["fa:fa-cog Transfer Outbound Delivery to GTT"]]
n9[["fa:fa-cog Track Outbound Delivery in OBD Fulfillment App"]]
n10[["fa:fa-cog Pull information from S/4 (By WOM and My Samples)"]]
n11[["fa:fa-cog Backtrack Execution/Delay Status in SO Fulfillment App"]]
n12[["fa:fa-cog Update Last Event in Freight Order"]]
n13[["fa:fa-cog Update Events in Freight Order"]]
n14(["fa:fa-play Information from GXS received"])
n15(["fa:fa-stop End of Process"])
n16(["fa:fa-stop End of Process"])
n17(["fa:fa-stop Execution Status Updated in Freight Order"])
n18(["fa:fa-stop No Delivery Status Updated in S/4"])
n19(["fa:fa-stop End of Process"])
n20(["fa:fa-stop End of Process"])
n21(["fa:fa-stop Execution Status Updated in Freight Order"])
n22["Create Delivery Note - OTC (IP)"]
n23{{"fa:fa-code-branch Document Relevant for GTT?"}}
n24{{"fa:fa-code-branch Document Relevant for GTT?"}}
n25{{"fa:fa-code-branch FO Type in Execution Status?"}}
n26{{"fa:fa-code-branch exclusiveGateway"}}
n27{{"fa:fa-code-branch exclusiveGateway"}}
n28{{"fa:fa-arrows-alt parallelGateway"}}
n29{{"fa:fa-arrows-alt parallelGateway"}}
n30{{"fa:fa-arrows-alt parallelGateway"}}
n31{{"fa:fa-arrows-alt parallelGateway"}}
n32{{"fa:fa-arrows-alt parallelGateway"}}
n33{{"fa:fa-arrows-alt parallelGateway"}}
n34{{"fa:fa-arrows-alt inclusiveGateway"}}
end
n22 --> n28
n23 -->|"Yes"| n1
n25 -->|"Yes"| n3
n3 --> n26
n26 --> n4
n6 --> n26
n1 --> n34
n2 --> n34
n10 --> n20
n14 --> n6
n29 --> n5
n31 --> n10
n31 --> n25
n24 -->|"Yes"| n2
n34 --> n8
n9 --> n11
n11 --> n18
n27 --> n9
n12 --> n17
n8 --> n27
n29 --> n7
n29 --> n27
n5 --> n33
n33 --> n12
n7 --> n33
n4 --> n32
n32 --> n29
n13 --> n21
n30 -->|"Outbound Delivery Updated"| n23
n24 -->|"No"| n16
n23 -->|"No"| n15
n25 -->|"No"| n19
n32 --> n13
n28 -->|"Outbound Delivery"| n30
n30 -->|"Outbound Delivery Created"| n24
n28 -->|"FU/FO - Created/Updated"| n31
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 serviceTask
class n8 serviceTask
class n9 serviceTask
class n10 serviceTask
class n11 serviceTask
class n12 serviceTask
class n13 serviceTask
class n14 startEvt
class n15 endEvt
class n16 endEvt
class n17 endEvt
class n18 endEvt
class n19 endEvt
class n20 endEvt
class n21 endEvt
class n22 startEvt
class n23 gateway
class n24 gateway
class n25 gateway
class n26 gateway
class n27 gateway
class n28 gateway
class n29 gateway
class n30 gateway
class n31 gateway
class n32 gateway
class n33 gateway
class n34 gateway
3.3 Business Roles & Responsibilities
Role / Lane
Processes Involved
Description
Warehouse Operator
LO-190-010_Perform_Load_Consolidation_-OTC (IP), LO-190-020_Receive_Truck,Rail_Car,_Barge,_etc. -OTC (IP), LO-190-030_Load_Vehicle_-OTC (IP), LO-190-040_Check_and_Weigh_Shipment_-OTC (IP), LO-190-060_Validate_and_Record_Shipping_Information_-OTC (IP), LO-190-090_Create_Proforma_Based_Delivery_Notice_-OTC (IP), LO-190-100_Ship_Order_-OTC (IP), LO-190-110_Update_Inventory_Status_-OTC (IP), LO-190-120_Send_Advanced_Shipping_Notice_-OTC (IP), LO-190-130_Send_Interplant_Shipping_Register_-OTC (IP), LO-190-160_Resolve_Shipping_Issues_-OTC (IP), LO-190-170_Receive_Customer_Acknowledgment_of_Shipment_Receipt_and_Discrepancies_-OTC (IP),
Load Planner
LO-190-070_Monitor_Carrier_Performance_on_Site_-OTC (IP), LO-190-080_Record_Carrier_Information_-OTC (IP), LO-190-100_Ship_Order_-OTC (IP), LO-190-120_Send_Advanced_Shipping_Notice_-OTC (IP),
Customer Business Analyst
LO-190-150_Deliver_Product_-OTC (IP),
Boundary Apps and other source data
LO-190-190_Audit_Shipment_Transportation_Charges_-OTC (IP),
Freight Payment Analyst
LO-190-190_Audit_Shipment_Transportation_Charges_-OTC (IP),
Transportation Planner
LO-190-200_Monitor_Shipment_Status_-OTC (IP)
4. Data Architecture (TOGAF “D”)
4.1 Data Flows — Source to Target
Data flows with DB platform details will be populated when tower architects complete the extended flow template columns (42-47) via the Input Portal.
4.2 Data Flow Diagrams
DATA ARCHITECTURE — Database-to-database data flows. Applications (blue) sit above their hosting databases (green cylinders). Thick arrows show data movement between databases.
4.3 Data Lineage
Data lineage (source schema/object → target schema/object mappings) will be populated when tower architects provide validated schema details via the Input Portal.
4.4 RICEFW Data Objects
Data-centric RICEFW objects (Reports and Conversions) from the Object Tracker:
Object ID
Type
Description
Status
Source
Target
Complexity
OTCC1341
Conversion
Payer Profile Data Conversion
10. Object Complete
03.Medium
OTCC1340
Conversion
Payer Segment Data Conversion
10. Object Complete
03.Medium
OTCC1339
Conversion
Payer Relationship Data Conversion
10. Object Complete
03.Medium
OTCC0803
Conversion
Open Credit Case Conversion
10. Object Complete
02.High
OTCC0679
Conversion
Open Dispute Case Conversion
10. Object Complete
02.High
OTCC0678
Conversion
Collection Master Conversion
10. Object Complete
02.High
4.5 Data Governance & Quality
Concern
Approach
Data Ownership
Per-entity owners listed in Section 3.1
Data Classification
Financial data classified as Intel Confidential
Data Retention
Per Intel corporate retention policies
Data Quality
Validated at source; reconciliation at target
5. Application Architecture (TOGAF “A”)
5.4 Component Overview
System Inventory
5.5 RICEFW Inventory
Object ID
Type
Description
Status
Source → Target
Middleware
Complexity
OTCW1683
Workflow
Additional WRICEF for Credit Limit Request Workflow
10. Object Complete
NA
03.Medium
OTCE0737
Enhancement
Implement Standard BADI to activate Credit Limit Request Workflow
10. Object Complete
NA
04.Low
OTCE0614_IP
Enhancement
Implement Standard Credit/Collection BADI
10. Object Complete
NA
03.Medium
OTCE0021
Enhancement
Credit hold release dashboard at line-item level
10. Object Complete
NA → NA
NA
01.Very High
OTCC1341
Conversion
Payer Profile Data Conversion
10. Object Complete
NA
03.Medium
OTCC1340
Conversion
Payer Segment Data Conversion
10. Object Complete
NA
03.Medium
OTCC1339
Conversion
Payer Relationship Data Conversion
10. Object Complete
NA
03.Medium
OTCC0803
Conversion
Open Credit Case Conversion
10. Object Complete
NA
02.High
OTCC0679
Conversion
Open Dispute Case Conversion
10. Object Complete
NA
02.High
OTCC0678
Conversion
Collection Master Conversion
10. Object Complete
NA
02.High
Summary : 6 Conversions, 3 Enhancements, 1 Workflows
5.6 Integration Patterns
Integration patterns will be populated when tower architects provide validated middleware and protocol details via the extended flow template.
6. Technology Architecture (TOGAF “T”)
TECHNOLOGY / PLATFORM ARCHITECTURE — Platforms (green) host applications (blue). Thick arrows show platform-to-platform integration flows.
Platform inventory will be populated when tower architects provide validated technology platform details via the extended flow template.
6.2 SAP Development Object Status
Metric
DEV
QAS
PRD
Transport Requests
—
—
—
Custom Code Objects
—
—
—
CDS Views
—
—
—
Fiori Apps
—
—
—
BAdIs / Enhancements
—
—
—
6.3 NFRs & Design Principles
Category
Requirement
Target / SLA
Priority
Performance
Order/transaction processing within interactive SLA
< 3 seconds for online transactions
High
Availability
Business-critical systems available during extended hours
99.9% (06:00-22:00 all time zones)
High
Scalability
Support seasonal and promotional volume spikes
Handle 2x baseline transaction volume
Medium
Recoverability
Customer-facing systems recover within business impact window
RPO < 30 min, RTO < 2 hours
High
Data Volume
Support transactional data growth from business expansion
10M+ documents/year
Medium
Latency
Near-real-time integration for order status updates
< 30 seconds for status propagation
Medium
Concurrency
Support global user base across business functions
300+ concurrent users
Medium
6.4 Security & Governance
Concern
Approach
Standard / Policy
Owner
Authentication
Single Sign-On (SSO) via Intel corporate Azure AD identity
Intel IT Security Policy - Identity Management
IT Security
Authorization
Role-based access control (RBAC) with SAP authorization objects
Intel SAP Security Standards - Role Design
SAP Security Team
Data Classification
All financial/operational data classified per Intel Data Classification Standard
Intel Data Classification Policy
Data Governance
Data Encryption (at rest)
AES-256 encryption for SAP HANA database and file storage
Intel Encryption Standard
Infrastructure Security
Data Encryption (in transit)
TLS 1.3 for all system-to-system and user-to-system communication
Intel Network Security Policy
Network Engineering
Network Segmentation
SAP systems in dedicated network zones with firewall controls
Intel Network Architecture Standard
Network Security
API Security
OAuth 2.0 / certificate-based authentication for all API integrations
Intel API Security Guidelines
Integration Architecture
Audit Logging
Comprehensive audit trail for all data changes and user actions (SAP Security Audit Log)
SOX Compliance / Intel Audit Policy
Internal Audit
Certificate Management
Automated certificate lifecycle management for system-to-system trust
Intel PKI Standard
Certificate Authority Team
Compliance
SOX controls, export control (EAR/ITAR) screening, data privacy (GDPR)
Intel Corporate Compliance Framework
Compliance Office
7. Project Context
7.1 Project Roadmap & Go-Live Plan
ID
Description
FS
TDD
Build
FUT
Status
OTCW1683
Additional WRICEF for Credit Limit Request Workflow
2025-12-12 00:00:00 (100%)
2026-02-04 00:00:00 (100%)
2026-02-04 00:00:00 (100%)
2026-03-04 00:00:00 (100%)
1. On Track
OTCE0737
Implement Standard BADI to activate Credit Limit Request Workflow
2025-07-11 00:00:00 (100%)
2025-12-03 00:00:00 (100%)
2025-12-03 00:00:00 (100%)
2026-03-04 00:00:00 (100%)
1. On Track
OTCE0614_IP
Implement Standard Credit/Collection BADI
2025-03-14 00:00:00 (100%)
2025-08-13 00:00:00 (100%)
2025-04-18 00:00:00 (100%)
2025-09-05 00:00:00 (100%)
OTCE0021
Credit hold release dashboard at line-item level
2024-07-19 00:00:00 (100%)
2025-09-05 00:00:00 (100%)
2025-09-05 00:00:00 (100%)
2026-02-04 00:00:00 (100%)
1. On Track
OTCC1341
Payer Profile Data Conversion
2025-05-02 00:00:00 (100%)
2025-06-24 00:00:00 (100%)
2025-08-01 00:00:00 (100%)
2025-09-10 00:00:00 (100%)
OTCC1340
Payer Segment Data Conversion
2025-05-02 00:00:00 (100%)
2025-06-24 00:00:00 (100%)
2025-08-01 00:00:00 (100%)
2025-09-10 00:00:00 (100%)
1. On Track
OTCC1339
Payer Relationship Data Conversion
2025-06-06 00:00:00 (100%)
2025-10-23 00:00:00 (100%)
2025-11-05 00:00:00 (100%)
2025-11-21 00:00:00 (100%)
4. Completed
OTCC0803
Open Credit Case Conversion
2025-06-06 00:00:00 (100%)
2025-10-24 00:00:00 (100%)
2025-11-05 00:00:00 (100%)
2025-11-28 00:00:00 (100%)
4. Completed
OTCC0679
Open Dispute Case Conversion
2025-06-06 00:00:00 (100%)
2025-07-29 00:00:00 (100%)
2025-08-29 00:00:00 (100%)
2025-10-08 00:00:00 (100%)
4. Completed
OTCC0678
Collection Master Conversion
2025-03-21 00:00:00 (100%)
2025-05-02 00:00:00 (100%)
2025-06-06 00:00:00 (100%)
2025-08-29 00:00:00 (100%)
7.2 RAID Log
RAID items will be auto-populated from the Smartsheet RAID log when matched to this capability.
7.3 Recommendations & Next Steps
#
Category
Recommendation
Priority
Owner
Target Date
Status
1
Architecture
Complete extended flow attributes (Data Entity, Integration Pattern, Tech Platform) in Flows tab for full BDAT coverage
High
Tower Architect
2026-Q2
Open
2
Data
Define data ownership and classification for all 0 flow chains to satisfy Data Architecture (TOGAF D) requirements
Medium
Data Architect
2026-Q3
Open
3
Testing
Develop integration test scenarios covering all 0 flow chains for FUT/SIT readiness
High
Test Lead
2026-Q3
Open
4
Business Architecture
Review and validate Business Architecture process steps against latest Signavio/BIC process models
Medium
Business Analyst
2026-Q2
Open
5
Security
Complete security review for API integrations and data flows per Intel Security Architecture standards
Medium
Security Architect
2026-Q3
Open
LO-190 — Architecture Document (TOGAF BDAT) · Order To Cash (IP) · Generated: April 2026
