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LO-170 — Pack Orders - OTC (IP)
Architecture Document (TOGAF BDAT)
Order To Cash (IP) (OTC-IP) Tower
IAO Program · R1 – R5
IAO Architecture Pipeline — Intel Confidential
1. Executive Summary
This Architecture Document defines the Business, Data, Application, and Technology (BDAT) architecture for LO-170 Pack Orders - OTC (IP) within the IAO program. It includes 10 BPMN process diagram(s) in Section 3.
Dimension
Value
Tower Order To Cash (IP) (OTC-IP)
Process Group LO Logistics Management Outbound - OTC (IP)
Capability LO-170 - Pack Orders - OTC (IP)
Release R1 – R5
Total Systems 0
System Status 0 Deployed, 0 Developing, 0 EOL, 0 Pending IAPM
RICEFW Objects 6 Conversions, 3 Enhancements, 1 Workflows
All system nodes in architecture diagrams are IAPM-linked — click any node to open its IAPM page. Diagrams require securityLevel: 'loose' for click events.
2. Business Context & Objectives
2.1 Classification
Level
Value
L0 Tower Order To Cash (IP)
L1 Process LO Logistics Management Outbound - OTC (IP)
L2 Capability LO-170 - Pack Orders - OTC (IP)
2.2 Business Drivers
#
Driver
Description
Strategic Alignment
Priority
1
IP Order Management Transformation
Transform Intel Products order management onto S/4 HANA with integrated pricing and ATP
IDM 2.0 Products Revenue
High
2
Customer Experience Improvement
Reduce order processing time and improve order visibility for IP customers
Customer Centricity
High
3
Returns & Rebate Automation
Automate returns processing, rebate management, and chargeback handling
Revenue Assurance
Medium
4
LO-170 Process Migration
Migrate Pack Orders - OTC (IP) business processes and 0 integrated systems from legacy to S/4 HANA target architecture
IDM 2.0 Order Management (Intel Products)
High
2.3 Success Criteria
Metric
Target
Measure
Baseline
Owner
Order Processing Time
< 2 hours
Time from order receipt to order confirmation
6 hours (current)
Order Management Lead
Customer Credit Decision Time
< 15 minutes
Automated credit check and approval for standard orders
2 hours (manual)
Credit Manager
Returns Processing Cycle
< 3 business days
End-to-end returns receipt to credit memo issuance
7 business days (current)
Returns Manager
LO-170 Migration Completeness
100% flow chains validated
All 0 flow chains verified in target state
0% (pre-migration)
Tower Architect
2.4 Companion Documents
Document
Description
Business Architecture Included in this document (Section 3) — process flows from BPMN diagrams
This Document Full BDAT Architecture — Business + Data + Application + Technology
3. Business Architecture (TOGAF “B”)
3.1 Business Process Overview
This capability includes 10 business process(es) modeled in BPMN 2.0, covering the end-to-end workflow for LO-170 Pack Orders - OTC (IP).
#
Step ID
Process Name
Lanes
Tasks
Gateways
1
LO-170-010_Receive_Product_in_Staging_Area_-OTC (IP)
LO-170-010_Receive_Product_in_Staging_Area_-OTC (IP)
Warehouse Operator
1
0
2
LO-170-020_Review_Packing_and_Handling_Instructions_-OTC (IP)
LO-170-020_Review_Packing_and_Handling_Instructions_-OTC (IP)
Warehouse Operator
3
1
3
LO-170-050_Obtain_Expendable_Packaging_-OTC (IP)
LO-170-050_Obtain_Expendable_Packaging_-OTC (IP)
Warehouse Operator
1
0
4
LO-170-070_Pack_Order_Items_-OTC (IP)
LO-170-070_Pack_Order_Items_-OTC (IP)
Warehouse Operator
11
8
5
LO-170-080_Process_Packing_and_Regulatory_Export_Reports_-OTC (IP)
LO-170-080_Process_Packing_and_Regulatory_Export_Reports_-OTC (IP)
Warehouse Operator
5
5
6
LO-170-090_Generate_Labels_-OTC (IP)
LO-170-090_Generate_Labels_-OTC (IP)
Warehouse Operator
1
0
7
LO-170-100_Affix_Labels_-OTC (IP)
LO-170-100_Affix_Labels_-OTC (IP)
Warehouse Clerk
2
0
8
LO-170-120_Stage_Finished_Goods_-OTC (IP)
LO-170-120_Stage_Finished_Goods_-OTC (IP)
Warehouse Operator
1
0
9
LO-170-130_Process_Goods_Issue_for_Stock_Material_-OTC (IP)
LO-170-130_Process_Goods_Issue_for_Stock_Material_-OTC (IP)
Warehouse Operator
7
4
10
LO-170-140_Process_Goods_Issue_for_Consignment_-OTC (IP)
LO-170-140_Process_Goods_Issue_for_Consignment_-OTC (IP)
Warehouse Operator
6
4
3.2 Business Process Diagrams
BUSINESS ARCHITECTURE — 3.2.1 LO-170-010_Receive_Product_in_Staging_Area_-OTC (IP) — LO-170-010_Receive_Product_in_Staging_Area_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Receive Product in Staging Area"]
n2["Review Packing and Handling Instructions (IP)"]
n3["Transport Product to Staging Area (IP)"]
end
n3 --> n1
n1 --> n2
class n1 userTask
class n2 startEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.2 LO-170-020_Review_Packing_and_Handling_Instructions_-OTC (IP) — LO-170-020_Review_Packing_and_Handling_Instructions_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 3 | Gateways : 1
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Check Packing/Handling Instructions"]
n2[["fa:fa-cog Send Shipping Instruction from 3B12R"]]
n3[["fa:fa-cog Update Delivery Note"]]
n4["Determine Special Handling/Packing Requirements (IP)"]
n5["Receive Product in Staging Area"]
n6["Create Delivery Note (IP)"]
n7{{"fa:fa-code-branch exclusiveGateway"}}
end
n1 --> n4
n5 --> n7
n7 --> n1
n2 --> n7
n6 --> n3
n3 --> n2
class n1 userTask
class n2 serviceTask
class n3 serviceTask
class n4 startEvt
class n5 startEvt
class n6 startEvt
class n7 gateway
BUSINESS ARCHITECTURE — 3.2.3 LO-170-050_Obtain_Expendable_Packaging_-OTC (IP) — LO-170-050_Obtain_Expendable_Packaging_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Obtain Expendable Packaging for Products"]
n2["Pack Order Items (IP)"]
n3["Determine Special Handling/Packing Requirements (IP)"]
end
n3 --> n1
n1 --> n2
class n1 userTask
class n2 startEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.4 LO-170-070_Pack_Order_Items_-OTC (IP) — LO-170-070_Pack_Order_Items_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 11 | Gateways : 8
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Pack Product into I-Boxes"]
n2["fa:fa-user Pack Order Item"]
n3["fa:fa-user Overpack Item"]
n4["fa:fa-user Pack Products in Pallets"]
n5["fa:fa-user Check and Verify HAWB Number"]
n6["fa:fa-user Proceed with BCP Steps"]
n7["fa:fa-user Upload File to Update Pick / Pack Details"]
n8[["fa:fa-cog Trigger 3B13"]]
n9[["fa:fa-cog Send E-Mail Alert to Customer Service"]]
n10[["fa:fa-cog Update Pick / Pack Details in DN"]]
n11[["fa:fa-cog Perform Unit Level Traceability"]]
n12["Process Packing and Regulatory Export Reports (IP)"]
n13["Review Packing and Handling Instructions (IP)"]
n14{{"fa:fa-code-branch Packing in Partial or Full Box?"}}
n15{{"fa:fa-code-branch exclusiveGateway"}}
n16{{"fa:fa-code-branch Is Palletization Required?"}}
n17{{"fa:fa-code-branch exclusiveGateway"}}
n18{{"fa:fa-code-branch Validation?"}}
n19{{"fa:fa-code-branch Status Updated Successfully?"}}
n20{{"fa:fa-code-branch exclusiveGateway"}}
n21{{"fa:fa-code-branch exclusiveGateway"}}
end
n13 --> n14
n1 --> n15
n2 --> n15
n15 --> n3
n3 --> n16
n17 --> n5
n16 -->|"No"| n17
n5 --> n8
n9 --> n20
n6 --> n7
n10 --> n19
n20 --> n6
n7 --> n21
n21 --> n12
n16 -->|"Yes"| n4
n4 --> n17
n8 --> n18
n19 -->|"No"| n20
n18 -->|"Fail"| n9
n18 -->|"Pass"| n10
n14 -->|"Partial"| n11
n14 -->|"Full Box"| n2
n11 --> n1
n19 -->|"Yes"| n21
class n1 userTask
class n2 userTask
class n3 userTask
class n4 userTask
class n5 userTask
class n6 userTask
class n7 userTask
class n8 serviceTask
class n9 serviceTask
class n10 serviceTask
class n11 serviceTask
class n12 startEvt
class n13 startEvt
class n14 gateway
class n15 gateway
class n16 gateway
class n17 gateway
class n18 gateway
class n19 gateway
class n20 gateway
class n21 gateway
BUSINESS ARCHITECTURE — 3.2.5 LO-170-080_Process_Packing_and_Regulatory_Export_Reports_-OTC (IP) — LO-170-080_Process_Packing_and_Regulatory_Export_Reports_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 5 | Gateways : 5
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1[["fa:fa-cog Print Commercial Invoice and Packing List"]]
n2[["fa:fa-cog Access the Data Container to Get COF Country Information"]]
n3[["fa:fa-cog Print Itemized Packing List"]]
n4[["fa:fa-cog Print Shipper Letter of Instructions"]]
n5[["fa:fa-cog Upload Documents in Hubspan"]]
n6(["fa:fa-stop COF Country Information Fetched"])
n7["Stage Finished Goods (IP)"]
n8["Pack Order Items (IP)"]
n9{{"fa:fa-code-branch FVR Exists?"}}
n10{{"fa:fa-code-branch Is IPLA Indicator is Equal to 'X' ?"}}
n11{{"fa:fa-code-branch exclusiveGateway"}}
n12{{"fa:fa-code-branch Are the Shipments from US?"}}
n13{{"fa:fa-code-branch exclusiveGateway"}}
end
n8 --> n9
n11 --> n5
n2 --> n6
n5 --> n7
n3 --> n13
n9 -->|"No"| n1
n1 --> n10
n13 --> n12
n4 --> n11
n9 -->|"Yes"| n2
n10 -->|"No"| n13
n12 -->|"No"| n11
n10 -->|"Yes"| n3
n12 -->|"Yes"| n4
class n1 serviceTask
class n2 serviceTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 endEvt
class n7 startEvt
class n8 startEvt
class n9 gateway
class n10 gateway
class n11 gateway
class n12 gateway
class n13 gateway
BUSINESS ARCHITECTURE — 3.2.6 LO-170-090_Generate_Labels_-OTC (IP) — LO-170-090_Generate_Labels_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Generate I-Box Labels, Overpack Label, Carrier Label and Shipping Label"]
n2["Affix Labels (IP)"]
n3["Pack Order Items (IP)"]
end
n3 --> n1
n1 --> n2
class n1 userTask
class n2 startEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.7 LO-170-100_Affix_Labels_-OTC (IP) — LO-170-100_Affix_Labels_-OTC (IP)
Swim Lanes : Warehouse Clerk | Tasks : 2 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Clerk"]
n1["fa:fa-user Verify Products with Labels"]
n2["fa:fa-user Affix Labels / Documents"]
n3["Record Returnable Container Shipment (IP)"]
n4["Generate Labels (IP)"]
end
n4 --> n1
n1 --> n2
n2 --> n3
class n1 userTask
class n2 userTask
class n3 startEvt
class n4 startEvt
BUSINESS ARCHITECTURE — 3.2.8 LO-170-120_Stage_Finished_Goods_-OTC (IP) — LO-170-120_Stage_Finished_Goods_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 1 | Gateways : 0
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Stage Finished Goods"]
n2["Process Goods Issue for Stock Material (IP)"]
n3["Affix Labels"]
end
n1 --> n2
n3 --> n1
class n1 userTask
class n2 startEvt
class n3 startEvt
BUSINESS ARCHITECTURE — 3.2.9 LO-170-130_Process_Goods_Issue_for_Stock_Material_-OTC (IP) — LO-170-130_Process_Goods_Issue_for_Stock_Material_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 7 | Gateways : 4
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
%%{init: {'theme': 'base', 'themeVariables': {'fontSize': '14px', 'fontFamily': 'Segoe UI, Arial, sans-serif','primaryColor': '#e8f0fe', 'primaryBorderColor': '#0071c5','lineColor': '#37474F', 'secondaryColor': '#f5f8fc'}, 'flowchart': {'useMaxWidth': false, 'htmlLabels': true, 'curve': 'basis', 'nodeSpacing': 40, 'rankSpacing': 50}} }%%
flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Proceed with BCP Steps"]
n2["fa:fa-user Perform Manual Post Goods Issue of Delivery"]
n3[["fa:fa-cog Post Goods Issue for Stock Material"]]
n4[["fa:fa-cog Trigger 3B2"]]
n5[["fa:fa-cog Send E-Mail Alert to Customer Service"]]
n6[["fa:fa-cog Update Post Goods Issue in Delivery"]]
n7[["fa:fa-cog Create Inbound Delivery"]]
n8(["fa:fa-stop Perform GR"])
n9["Update Inventory Status (IP)"]
n10["Stage Finished Goods (IP)"]
n11{{"fa:fa-code-branch Validation Outcome?"}}
n12{{"fa:fa-code-branch Status Updated Successfully?"}}
n13{{"fa:fa-code-branch exclusiveGateway"}}
n14{{"fa:fa-code-branch 1st DN or Direct DN, 2nd DN?"}}
end
n10 --> n3
n3 --> n4
n5 --> n13
n1 --> n2
n6 --> n12
n13 --> n1
n2 --> n14
n4 --> n11
n11 -->|"Fail"| n5
n11 -->|"Pass"| n6
n12 -->|"No"| n13
n12 -->|"Yes"| n14
n14 -->|"1st DN"| n7
n14 -->|"1st DN or
Direct DN, 2nd DN"| n9
n7 --> n8
class n1 userTask
class n2 userTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 serviceTask
class n8 endEvt
class n9 startEvt
class n10 startEvt
class n11 gateway
class n12 gateway
class n13 gateway
class n14 gateway
BUSINESS ARCHITECTURE — 3.2.10 LO-170-140_Process_Goods_Issue_for_Consignment_-OTC (IP) — LO-170-140_Process_Goods_Issue_for_Consignment_-OTC (IP)
Swim Lanes : Warehouse Operator | Tasks : 6 | Gateways : 4
Legend : ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process
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flowchart TD
classDef startEvt fill:#4CAF50,stroke:#2E7D32,color:#000,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef endEvt fill:#C62828,stroke:#B71C1C,color:#fff,font-weight:bold,stroke-width:2px,rx:20,ry:20
classDef userTask fill:#E3F2FD,stroke:#1565C0,stroke-width:2px,color:#0D47A1
classDef serviceTask fill:#FFF3E0,stroke:#E65100,stroke-width:2px,color:#BF360C
classDef gateway fill:#FFF9C4,stroke:#F57F17,stroke-width:2px,color:#E65100
classDef subProc fill:#F3E5F5,stroke:#7B1FA2,stroke-width:2px,color:#4A148C
subgraph lane_0["Warehouse Operator"]
n1["fa:fa-user Proceed with BCP Steps"]
n2["fa:fa-user Perform Manual Post Goods Issue of Delivery"]
n3[["fa:fa-cog Post Goods Issue for Consignment Stock"]]
n4[["fa:fa-cog Trigger 3B2"]]
n5[["fa:fa-cog Send E-Mail Alert to Customer Service"]]
n6[["fa:fa-cog Update Post Goods Issue in Delivery"]]
n7["Update Inventory Status (IP)"]
n8["Stage Finished Goods (IP)"]
n9{{"fa:fa-code-branch Validation Outcome?"}}
n10{{"fa:fa-code-branch Status Updated Successfully?"}}
n11{{"fa:fa-code-branch exclusiveGateway"}}
n12{{"fa:fa-code-branch exclusiveGateway"}}
end
n8 --> n3
n3 --> n4
n5 --> n11
n1 --> n2
n6 --> n10
n11 --> n1
n2 --> n12
n12 --> n7
n4 --> n9
n9 -->|"Fail"| n5
n10 -->|"No"| n11
n9 -->|"Pass"| n6
n10 -->|"Yes"| n12
class n1 userTask
class n2 userTask
class n3 serviceTask
class n4 serviceTask
class n5 serviceTask
class n6 serviceTask
class n7 startEvt
class n8 startEvt
class n9 gateway
class n10 gateway
class n11 gateway
class n12 gateway
3.3 Business Roles & Responsibilities
Role / Lane
Processes Involved
Description
Warehouse Operator
LO-170-010_Receive_Product_in_Staging_Area_-OTC (IP), LO-170-020_Review_Packing_and_Handling_Instructions_-OTC (IP), LO-170-050_Obtain_Expendable_Packaging_-OTC (IP), LO-170-070_Pack_Order_Items_-OTC (IP), LO-170-080_Process_Packing_and_Regulatory_Export_Reports_-OTC (IP), LO-170-090_Generate_Labels_-OTC (IP), LO-170-120_Stage_Finished_Goods_-OTC (IP), LO-170-130_Process_Goods_Issue_for_Stock_Material_-OTC (IP), LO-170-140_Process_Goods_Issue_for_Consignment_-OTC (IP)
Warehouse Clerk
LO-170-100_Affix_Labels_-OTC (IP),
4. Data Architecture (TOGAF “D”)
4.1 Data Flows — Source to Target
Data flows with DB platform details will be populated when tower architects complete the extended flow template columns (42-47) via the Input Portal.
4.2 Data Flow Diagrams
DATA ARCHITECTURE — Database-to-database data flows. Applications (blue) sit above their hosting databases (green cylinders). Thick arrows show data movement between databases.
4.3 Data Lineage
Data lineage (source schema/object → target schema/object mappings) will be populated when tower architects provide validated schema details via the Input Portal.
4.4 RICEFW Data Objects
Data-centric RICEFW objects (Reports and Conversions) from the Object Tracker:
Object ID
Type
Description
Status
Source
Target
Complexity
OTCC1341
Conversion
Payer Profile Data Conversion
10. Object Complete
03.Medium
OTCC1340
Conversion
Payer Segment Data Conversion
10. Object Complete
03.Medium
OTCC1339
Conversion
Payer Relationship Data Conversion
10. Object Complete
03.Medium
OTCC0803
Conversion
Open Credit Case Conversion
10. Object Complete
02.High
OTCC0679
Conversion
Open Dispute Case Conversion
10. Object Complete
02.High
OTCC0678
Conversion
Collection Master Conversion
10. Object Complete
02.High
4.5 Data Governance & Quality
Concern
Approach
Data Ownership
Per-entity owners listed in Section 3.1
Data Classification
Financial data classified as Intel Confidential
Data Retention
Per Intel corporate retention policies
Data Quality
Validated at source; reconciliation at target
5. Application Architecture (TOGAF “A”)
5.4 Component Overview
System Inventory
5.5 RICEFW Inventory
Object ID
Type
Description
Status
Source → Target
Middleware
Complexity
OTCW1683
Workflow
Additional WRICEF for Credit Limit Request Workflow
10. Object Complete
NA
03.Medium
OTCE0737
Enhancement
Implement Standard BADI to activate Credit Limit Request Workflow
10. Object Complete
NA
04.Low
OTCE0614_IP
Enhancement
Implement Standard Credit/Collection BADI
10. Object Complete
NA
03.Medium
OTCE0021
Enhancement
Credit hold release dashboard at line-item level
10. Object Complete
NA → NA
NA
01.Very High
OTCC1341
Conversion
Payer Profile Data Conversion
10. Object Complete
NA
03.Medium
OTCC1340
Conversion
Payer Segment Data Conversion
10. Object Complete
NA
03.Medium
OTCC1339
Conversion
Payer Relationship Data Conversion
10. Object Complete
NA
03.Medium
OTCC0803
Conversion
Open Credit Case Conversion
10. Object Complete
NA
02.High
OTCC0679
Conversion
Open Dispute Case Conversion
10. Object Complete
NA
02.High
OTCC0678
Conversion
Collection Master Conversion
10. Object Complete
NA
02.High
Summary : 6 Conversions, 3 Enhancements, 1 Workflows
5.6 Integration Patterns
Integration patterns will be populated when tower architects provide validated middleware and protocol details via the extended flow template.
6. Technology Architecture (TOGAF “T”)
TECHNOLOGY / PLATFORM ARCHITECTURE — Platforms (green) host applications (blue). Thick arrows show platform-to-platform integration flows.
Platform inventory will be populated when tower architects provide validated technology platform details via the extended flow template.
6.2 SAP Development Object Status
Metric
DEV
QAS
PRD
Transport Requests
—
—
—
Custom Code Objects
—
—
—
CDS Views
—
—
—
Fiori Apps
—
—
—
BAdIs / Enhancements
—
—
—
6.3 NFRs & Design Principles
Category
Requirement
Target / SLA
Priority
Performance
Order/transaction processing within interactive SLA
< 3 seconds for online transactions
High
Availability
Business-critical systems available during extended hours
99.9% (06:00-22:00 all time zones)
High
Scalability
Support seasonal and promotional volume spikes
Handle 2x baseline transaction volume
Medium
Recoverability
Customer-facing systems recover within business impact window
RPO < 30 min, RTO < 2 hours
High
Data Volume
Support transactional data growth from business expansion
10M+ documents/year
Medium
Latency
Near-real-time integration for order status updates
< 30 seconds for status propagation
Medium
Concurrency
Support global user base across business functions
300+ concurrent users
Medium
6.4 Security & Governance
Concern
Approach
Standard / Policy
Owner
Authentication
Single Sign-On (SSO) via Intel corporate Azure AD identity
Intel IT Security Policy - Identity Management
IT Security
Authorization
Role-based access control (RBAC) with SAP authorization objects
Intel SAP Security Standards - Role Design
SAP Security Team
Data Classification
All financial/operational data classified per Intel Data Classification Standard
Intel Data Classification Policy
Data Governance
Data Encryption (at rest)
AES-256 encryption for SAP HANA database and file storage
Intel Encryption Standard
Infrastructure Security
Data Encryption (in transit)
TLS 1.3 for all system-to-system and user-to-system communication
Intel Network Security Policy
Network Engineering
Network Segmentation
SAP systems in dedicated network zones with firewall controls
Intel Network Architecture Standard
Network Security
API Security
OAuth 2.0 / certificate-based authentication for all API integrations
Intel API Security Guidelines
Integration Architecture
Audit Logging
Comprehensive audit trail for all data changes and user actions (SAP Security Audit Log)
SOX Compliance / Intel Audit Policy
Internal Audit
Certificate Management
Automated certificate lifecycle management for system-to-system trust
Intel PKI Standard
Certificate Authority Team
Compliance
SOX controls, export control (EAR/ITAR) screening, data privacy (GDPR)
Intel Corporate Compliance Framework
Compliance Office
7. Project Context
7.1 Project Roadmap & Go-Live Plan
ID
Description
FS
TDD
Build
FUT
Status
OTCW1683
Additional WRICEF for Credit Limit Request Workflow
2025-12-12 00:00:00 (100%)
2026-02-04 00:00:00 (100%)
2026-02-04 00:00:00 (100%)
2026-03-04 00:00:00 (100%)
1. On Track
OTCE0737
Implement Standard BADI to activate Credit Limit Request Workflow
2025-07-11 00:00:00 (100%)
2025-12-03 00:00:00 (100%)
2025-12-03 00:00:00 (100%)
2026-03-04 00:00:00 (100%)
1. On Track
OTCE0614_IP
Implement Standard Credit/Collection BADI
2025-03-14 00:00:00 (100%)
2025-08-13 00:00:00 (100%)
2025-04-18 00:00:00 (100%)
2025-09-05 00:00:00 (100%)
OTCE0021
Credit hold release dashboard at line-item level
2024-07-19 00:00:00 (100%)
2025-09-05 00:00:00 (100%)
2025-09-05 00:00:00 (100%)
2026-02-04 00:00:00 (100%)
1. On Track
OTCC1341
Payer Profile Data Conversion
2025-05-02 00:00:00 (100%)
2025-06-24 00:00:00 (100%)
2025-08-01 00:00:00 (100%)
2025-09-10 00:00:00 (100%)
OTCC1340
Payer Segment Data Conversion
2025-05-02 00:00:00 (100%)
2025-06-24 00:00:00 (100%)
2025-08-01 00:00:00 (100%)
2025-09-10 00:00:00 (100%)
1. On Track
OTCC1339
Payer Relationship Data Conversion
2025-06-06 00:00:00 (100%)
2025-10-23 00:00:00 (100%)
2025-11-05 00:00:00 (100%)
2025-11-21 00:00:00 (100%)
4. Completed
OTCC0803
Open Credit Case Conversion
2025-06-06 00:00:00 (100%)
2025-10-24 00:00:00 (100%)
2025-11-05 00:00:00 (100%)
2025-11-28 00:00:00 (100%)
4. Completed
OTCC0679
Open Dispute Case Conversion
2025-06-06 00:00:00 (100%)
2025-07-29 00:00:00 (100%)
2025-08-29 00:00:00 (100%)
2025-10-08 00:00:00 (100%)
4. Completed
OTCC0678
Collection Master Conversion
2025-03-21 00:00:00 (100%)
2025-05-02 00:00:00 (100%)
2025-06-06 00:00:00 (100%)
2025-08-29 00:00:00 (100%)
7.2 RAID Log
RAID items will be auto-populated from the Smartsheet RAID log when matched to this capability.
7.3 Recommendations & Next Steps
#
Category
Recommendation
Priority
Owner
Target Date
Status
1
Architecture
Complete extended flow attributes (Data Entity, Integration Pattern, Tech Platform) in Flows tab for full BDAT coverage
High
Tower Architect
2026-Q2
Open
2
Data
Define data ownership and classification for all 0 flow chains to satisfy Data Architecture (TOGAF D) requirements
Medium
Data Architect
2026-Q3
Open
3
Testing
Develop integration test scenarios covering all 0 flow chains for FUT/SIT readiness
High
Test Lead
2026-Q3
Open
4
Business Architecture
Review and validate Business Architecture process steps against latest Signavio/BIC process models
Medium
Business Analyst
2026-Q2
Open
5
Security
Complete security review for API integrations and data flows per Intel Security Architecture standards
Medium
Security Architect
2026-Q3
Open
LO-170 — Architecture Document (TOGAF BDAT) · Order To Cash (IP) · Generated: April 2026
