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IAO Architecture

LO-160 — Pick Orders - OTC (IP)

Architecture Document (TOGAF BDAT)

Order To Cash (IP) (OTC-IP) Tower
Capability LO-160 · LO Logistics Management Outbound - OTC (IP)

IAO Program · R1 – R5
Generated: April 2026
Sajiv Francis

IAO Architecture Pipeline — Intel Confidential

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Table of Contents

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1. Executive Summary

This Architecture Document defines the Business, Data, Application, and Technology (BDAT) architecture for LO-160 Pick Orders - OTC (IP) within the IAO program. It includes 7 BPMN process diagram(s) in Section 3.

Dimension Value
Tower Order To Cash (IP) (OTC-IP)
Process Group LO Logistics Management Outbound - OTC (IP)
Capability LO-160 - Pick Orders - OTC (IP)
Release R1 – R5
Total Systems 0
System Status 0 Deployed, 0 Developing, 0 EOL, 0 Pending IAPM
RICEFW Objects 6 Conversions, 3 Enhancements, 1 Workflows

All system nodes in architecture diagrams are IAPM-linked — click any node to open its IAPM page. Diagrams require securityLevel: 'loose' for click events.

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2. Business Context & Objectives

2.1 Classification

Level Value
L0 Tower Order To Cash (IP)
L1 Process LO Logistics Management Outbound - OTC (IP)
L2 Capability LO-160 - Pick Orders - OTC (IP)

2.2 Business Drivers

# Driver Description Strategic Alignment Priority
1 IP Order Management Transformation Transform Intel Products order management onto S/4 HANA with integrated pricing and ATP IDM 2.0 Products Revenue High
2 Customer Experience Improvement Reduce order processing time and improve order visibility for IP customers Customer Centricity High
3 Returns & Rebate Automation Automate returns processing, rebate management, and chargeback handling Revenue Assurance Medium
4 LO-160 Process Migration Migrate Pick Orders - OTC (IP) business processes and 0 integrated systems from legacy to S/4 HANA target architecture IDM 2.0 Order Management (Intel Products) High
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2.3 Success Criteria

Metric Target Measure Baseline Owner
Order Processing Time < 2 hours Time from order receipt to order confirmation 6 hours (current) Order Management Lead
Customer Credit Decision Time < 15 minutes Automated credit check and approval for standard orders 2 hours (manual) Credit Manager
Returns Processing Cycle < 3 business days End-to-end returns receipt to credit memo issuance 7 business days (current) Returns Manager
LO-160 Migration Completeness 100% flow chains validated All 0 flow chains verified in target state 0% (pre-migration) Tower Architect

2.4 Companion Documents

Document Description
Business Architecture Included in this document (Section 3) — process flows from BPMN diagrams
This Document Full BDAT Architecture — Business + Data + Application + Technology
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3. Business Architecture (TOGAF “B”)

3.1 Business Process Overview

This capability includes 7 business process(es) modeled in BPMN 2.0, covering the end-to-end workflow for LO-160 Pick Orders - OTC (IP).

# Step ID Process Name Lanes Tasks Gateways
1 LO-160-020_Plan_Daily_Pick_Flow_-OTC(IP) LO-160-020_Plan_Daily_Pick_Flow_-OTC(IP) Warehouse Operator 3 0
2 LO-160-030_Consolidate_Appropriate_Pick_Items_-OTC(IP) LO-160-030_Consolidate_Appropriate_Pick_Items_-OTC(IP) Warehouse Operator 1 0
3 LO-160-040_Generate_Pick_Tickets_-OTC(IP) LO-160-040_Generate_Pick_Tickets_-OTC(IP) Warehouse Operator 1 0
4 LO-160-050_Pick_Order_Items_-OTC(IP) LO-160-050_Pick_Order_Items_-OTC(IP) Warehouse Operator 2 2
5 LO-160-070_Note_and_Record_Exceptions_-OTC(IP) LO-160-070_Note_and_Record_Exceptions_-OTC(IP) Warehouse Operator 3 3
6 LO-160-080_Confirm_Quantity_and_Location_Picked_-OTC(IP) LO-160-080_Confirm_Quantity_and_Location_Picked_-OTC(IP) Warehouse Operator 1 1
7 LO-160-090_Transport_Product_to_Staging_Area_-OTC(IP) LO-160-090_Transport_Product_to_Staging_Area_-OTC(IP) Warehouse Operator 2 0
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3.2 Business Process Diagrams

BUSINESS ARCHITECTURE — 3.2.1 LO-160-020_Plan_Daily_Pick_Flow_-OTC(IP) — LO-160-020_Plan_Daily_Pick_Flow_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 3 | Gateways: 0

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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👁 View Diagram

BUSINESS ARCHITECTURE — 3.2.2 LO-160-030_Consolidate_Appropriate_Pick_Items_-OTC(IP) — LO-160-030_Consolidate_Appropriate_Pick_Items_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 1 | Gateways: 0

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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👁 View Diagram

BUSINESS ARCHITECTURE — 3.2.3 LO-160-040_Generate_Pick_Tickets_-OTC(IP) — LO-160-040_Generate_Pick_Tickets_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 1 | Gateways: 0

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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👁 View Diagram

BUSINESS ARCHITECTURE — 3.2.4 LO-160-050_Pick_Order_Items_-OTC(IP) — LO-160-050_Pick_Order_Items_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 2 | Gateways: 2

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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BUSINESS ARCHITECTURE — 3.2.5 LO-160-070_Note_and_Record_Exceptions_-OTC(IP) — LO-160-070_Note_and_Record_Exceptions_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 3 | Gateways: 3

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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👁 View Diagram

BUSINESS ARCHITECTURE — 3.2.6 LO-160-080_Confirm_Quantity_and_Location_Picked_-OTC(IP) — LO-160-080_Confirm_Quantity_and_Location_Picked_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 1 | Gateways: 1

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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👁 View Diagram

BUSINESS ARCHITECTURE — 3.2.7 LO-160-090_Transport_Product_to_Staging_Area_-OTC(IP) — LO-160-090_Transport_Product_to_Staging_Area_-OTC(IP)

Swim Lanes: Warehouse Operator | Tasks: 2 | Gateways: 0

Legend: ● Start · ● End · User Task · Service Task · ◇ Gateway · Sub-Process

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👁 View Diagram
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3.3 Business Roles & Responsibilities

Role / Lane Processes Involved Description
Warehouse Operator LO-160-020_Plan_Daily_Pick_Flow_-OTC(IP), LO-160-030_Consolidate_Appropriate_Pick_Items_-OTC(IP), LO-160-040_Generate_Pick_Tickets_-OTC(IP), LO-160-050_Pick_Order_Items_-OTC(IP), LO-160-070_Note_and_Record_Exceptions_-OTC(IP), LO-160-080_Confirm_Quantity_and_Location_Picked_-OTC(IP), LO-160-090_Transport_Product_to_Staging_Area_-OTC(IP)
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4. Data Architecture (TOGAF “D”)

4.1 Data Flows — Source to Target

Data flows with DB platform details will be populated when tower architects complete the extended flow template columns (42-47) via the Input Portal.

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4.2 Data Flow Diagrams

DATA ARCHITECTURE — Database-to-database data flows. Applications (blue) sit above their hosting databases (green cylinders). Thick arrows show data movement between databases.

4.3 Data Lineage

Data lineage (source schema/object → target schema/object mappings) will be populated when tower architects provide validated schema details via the Input Portal.

4.4 RICEFW Data Objects

Data-centric RICEFW objects (Reports and Conversions) from the Object Tracker:

Object ID Type Description Status Source Target Complexity
OTCC1341 Conversion Payer Profile Data Conversion 10. Object Complete 03.Medium
OTCC1340 Conversion Payer Segment Data Conversion 10. Object Complete 03.Medium
OTCC1339 Conversion Payer Relationship Data Conversion 10. Object Complete 03.Medium
OTCC0803 Conversion Open Credit Case Conversion 10. Object Complete 02.High
OTCC0679 Conversion Open Dispute Case Conversion 10. Object Complete 02.High
OTCC0678 Conversion Collection Master Conversion 10. Object Complete 02.High

4.5 Data Governance & Quality

Concern Approach
Data Ownership Per-entity owners listed in Section 3.1
Data Classification Financial data classified as Intel Confidential
Data Retention Per Intel corporate retention policies
Data Quality Validated at source; reconciliation at target
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5. Application Architecture (TOGAF “A”)

5.4 Component Overview

System Inventory

System IAPM ID Status
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5.5 RICEFW Inventory

Object ID Type Description Status Source → Target Middleware Complexity
OTCW1683 Workflow Additional WRICEF for Credit Limit Request Workflow 10. Object Complete NA 03.Medium
OTCE0737 Enhancement Implement Standard BADI to activate Credit Limit Request Workflow 10. Object Complete NA 04.Low
OTCE0614_IP Enhancement Implement Standard Credit/Collection BADI 10. Object Complete NA 03.Medium
OTCE0021 Enhancement Credit hold release dashboard at line-item level 10. Object Complete NA → NA NA 01.Very High
OTCC1341 Conversion Payer Profile Data Conversion 10. Object Complete NA 03.Medium
OTCC1340 Conversion Payer Segment Data Conversion 10. Object Complete NA 03.Medium
OTCC1339 Conversion Payer Relationship Data Conversion 10. Object Complete NA 03.Medium
OTCC0803 Conversion Open Credit Case Conversion 10. Object Complete NA 02.High
OTCC0679 Conversion Open Dispute Case Conversion 10. Object Complete NA 02.High
OTCC0678 Conversion Collection Master Conversion 10. Object Complete NA 02.High

Summary: 6 Conversions, 3 Enhancements, 1 Workflows

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5.6 Integration Patterns

Integration patterns will be populated when tower architects provide validated middleware and protocol details via the extended flow template.

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6. Technology Architecture (TOGAF “T”)

6.1 Platform & Infrastructure

TECHNOLOGY / PLATFORM ARCHITECTURE — Platforms (green) host applications (blue). Thick arrows show platform-to-platform integration flows.

Platform Inventory

Platform inventory will be populated when tower architects provide validated technology platform details via the extended flow template.

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6.2 SAP Development Object Status

Metric DEV QAS PRD
Transport Requests — — —
Custom Code Objects — — —
CDS Views — — —
Fiori Apps — — —
BAdIs / Enhancements — — —

6.3 NFRs & Design Principles

Category Requirement Target / SLA Priority
Performance Order/transaction processing within interactive SLA < 3 seconds for online transactions High
Availability Business-critical systems available during extended hours 99.9% (06:00-22:00 all time zones) High
Scalability Support seasonal and promotional volume spikes Handle 2x baseline transaction volume Medium
Recoverability Customer-facing systems recover within business impact window RPO < 30 min, RTO < 2 hours High
Data Volume Support transactional data growth from business expansion 10M+ documents/year Medium
Latency Near-real-time integration for order status updates < 30 seconds for status propagation Medium
Concurrency Support global user base across business functions 300+ concurrent users Medium

6.4 Security & Governance

Concern Approach Standard / Policy Owner
Authentication Single Sign-On (SSO) via Intel corporate Azure AD identity Intel IT Security Policy - Identity Management IT Security
Authorization Role-based access control (RBAC) with SAP authorization objects Intel SAP Security Standards - Role Design SAP Security Team
Data Classification All financial/operational data classified per Intel Data Classification Standard Intel Data Classification Policy Data Governance
Data Encryption (at rest) AES-256 encryption for SAP HANA database and file storage Intel Encryption Standard Infrastructure Security
Data Encryption (in transit) TLS 1.3 for all system-to-system and user-to-system communication Intel Network Security Policy Network Engineering
Network Segmentation SAP systems in dedicated network zones with firewall controls Intel Network Architecture Standard Network Security
API Security OAuth 2.0 / certificate-based authentication for all API integrations Intel API Security Guidelines Integration Architecture
Audit Logging Comprehensive audit trail for all data changes and user actions (SAP Security Audit Log) SOX Compliance / Intel Audit Policy Internal Audit
Certificate Management Automated certificate lifecycle management for system-to-system trust Intel PKI Standard Certificate Authority Team
Compliance SOX controls, export control (EAR/ITAR) screening, data privacy (GDPR) Intel Corporate Compliance Framework Compliance Office
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7. Project Context

7.1 Project Roadmap & Go-Live Plan

ID Description FS TDD Build FUT Status
OTCW1683 Additional WRICEF for Credit Limit Request Workflow 2025-12-12 00:00:00 (100%) 2026-02-04 00:00:00 (100%) 2026-02-04 00:00:00 (100%) 2026-03-04 00:00:00 (100%) 1. On Track
OTCE0737 Implement Standard BADI to activate Credit Limit Request Workflow 2025-07-11 00:00:00 (100%) 2025-12-03 00:00:00 (100%) 2025-12-03 00:00:00 (100%) 2026-03-04 00:00:00 (100%) 1. On Track
OTCE0614_IP Implement Standard Credit/Collection BADI 2025-03-14 00:00:00 (100%) 2025-08-13 00:00:00 (100%) 2025-04-18 00:00:00 (100%) 2025-09-05 00:00:00 (100%)
OTCE0021 Credit hold release dashboard at line-item level 2024-07-19 00:00:00 (100%) 2025-09-05 00:00:00 (100%) 2025-09-05 00:00:00 (100%) 2026-02-04 00:00:00 (100%) 1. On Track
OTCC1341 Payer Profile Data Conversion 2025-05-02 00:00:00 (100%) 2025-06-24 00:00:00 (100%) 2025-08-01 00:00:00 (100%) 2025-09-10 00:00:00 (100%)
OTCC1340 Payer Segment Data Conversion 2025-05-02 00:00:00 (100%) 2025-06-24 00:00:00 (100%) 2025-08-01 00:00:00 (100%) 2025-09-10 00:00:00 (100%) 1. On Track
OTCC1339 Payer Relationship Data Conversion 2025-06-06 00:00:00 (100%) 2025-10-23 00:00:00 (100%) 2025-11-05 00:00:00 (100%) 2025-11-21 00:00:00 (100%) 4. Completed
OTCC0803 Open Credit Case Conversion 2025-06-06 00:00:00 (100%) 2025-10-24 00:00:00 (100%) 2025-11-05 00:00:00 (100%) 2025-11-28 00:00:00 (100%) 4. Completed
OTCC0679 Open Dispute Case Conversion 2025-06-06 00:00:00 (100%) 2025-07-29 00:00:00 (100%) 2025-08-29 00:00:00 (100%) 2025-10-08 00:00:00 (100%) 4. Completed
OTCC0678 Collection Master Conversion 2025-03-21 00:00:00 (100%) 2025-05-02 00:00:00 (100%) 2025-06-06 00:00:00 (100%) 2025-08-29 00:00:00 (100%)
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7.2 RAID Log

RAID items will be auto-populated from the Smartsheet RAID log when matched to this capability.

7.3 Recommendations & Next Steps

# Category Recommendation Priority Owner Target Date Status
1 Architecture Complete extended flow attributes (Data Entity, Integration Pattern, Tech Platform) in Flows tab for full BDAT coverage High Tower Architect 2026-Q2 Open
2 Data Define data ownership and classification for all 0 flow chains to satisfy Data Architecture (TOGAF D) requirements Medium Data Architect 2026-Q3 Open
3 Testing Develop integration test scenarios covering all 0 flow chains for FUT/SIT readiness High Test Lead 2026-Q3 Open
4 Business Architecture Review and validate Business Architecture process steps against latest Signavio/BIC process models Medium Business Analyst 2026-Q2 Open
5 Security Complete security review for API integrations and data flows per Intel Security Architecture standards Medium Security Architect 2026-Q3 Open

LO-160 — Architecture Document (TOGAF BDAT) · Order To Cash (IP) · Generated: April 2026

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